Legal & Compliance — Happydeals

This page explains our legal terms, privacy obligations, complaint handling and how to submit formal requests under Australian law (Privacy Act 1988, Spam Act 2003, Competition and Consumer Act).

Legal representative

  • Trading name: Happydeals
  • ABN: 12 345 678 901
  • Registered in: New South Wales, Australia
Legal documents

Terms of Service

Our Terms set out the scope of work, billing, cancellation and liability limits for social media management and advertising services delivered across Australia.

  • Service scope and deliverables
  • Payment and invoicing
  • Intellectual property and content rights
  • Limitation of liability
View service summary
Team preparing terms

Updated: 01 Jan 2026 — These terms are governed by the laws of the Commonwealth of Australia and the State of New South Wales where applicable.

Privacy & Data Handling

We collect and handle personal information in line with the Australian Privacy Principles (APPs). This includes collection, use, disclosure, data quality, security and access rights.

  • Lawful and fair collection for marketing and campaign delivery
  • Retention limited to purpose and legal requirements
  • Security measures proportionate to the data sensitivity
  • Third-party processors under contract (data processing agreements)
Data protection

Access & Correction Requests

If you are an Australian resident and wish to request access to your personal information, correction, or deletion, submit a formal request below. We will respond in accordance with the APPs and applicable timeframes.

Submit a request

We may request ID to verify your request. Standard response within 30 days unless exceptional circumstances apply.

Data Protection Officer

Data officer
Jordan Smith
Privacy & Compliance Officer

Complaints & Dispute Resolution

If you have a complaint regarding our services or handling of personal information, we aim to resolve it promptly. Escalation pathways are listed below.

Email complaints@happydeals.info with subject "Complaint" and a brief description. We'll acknowledge within 3 business days and propose next steps.

Complaints are triaged, investigated and a written outcome provided within 30 days. If more time is needed we will notify you.

If unresolved, complainants may contact the Office of the Australian Information Commissioner (OAIC) for privacy matters or the Australian Competition and Consumer Commission (ACCC) for consumer disputes.

Limitation of Liability & Disclaimers

We provide social media marketing services using reasonable skill. Results such as follower growth, engagement or conversions are influenced by many factors and are not guaranteed. Our liability is limited as set out in our Terms.

Nothing in these terms excludes liability that cannot be lawfully excluded under Australian law.

Disclaimer

Other legal notes

  • Spam & electronic marketing: we comply with the Spam Act 2003—commercial messages contain accurate sender details and an unsubscribe mechanism.
  • Consumer guarantees: our services respect your consumer rights under the Australian Consumer Law.
  • Jurisdiction: disputes are governed by NSW law unless otherwise agreed.

Contact for legal notices

Happydeals
Apartment 5, 14 York Street, Sydney NSW 2000, Australia

legal@happydeals.info | +61473852961